Payment

Prices shown are inclusive of VAT, containers and packaging.

Payment can be made:
a. by bank transfer;
b. online using a credit card;
c. online using PayPal, which is easy and secure.

Individuals requiring a tax invoice must request this at the time of ordering by communicating the VAT No. and Tax Code, and by writing to: info@podereilcastellaccio.it.


Delivery

The Azienda Agricola Podere Il Castellaccio delivers directly to the address indicated by the customer when ordering.
Depending on the destination of goods, delivery times may range from 2-15 days, assuming there are no unforeseen circumstances.


Unavailability of products

In the event that products ordered are temporarily unavailable, we will promptly inform the customer and agree on delivery terms for what is available.


Cancellation of Orders

The customer can cancel an order by calling the telephone number: +39 335 8210510 or by sending a message to this email address: info@podereilcastellaccio.it.


Order Tracking

The Azienda Agricola Podere Il Castellaccio provides customers registered on the Internet with an online tool for viewing the current status of dispatched orders.


Termination

The Customer, pursuant to Legislative Decree 06/09/05 No.206, has the right to terminate the agreement and return the goods within 10 days of receipt, giving notice to the Azienda Agricola Podere Il Castellaccio at Segalari, 102 57022 Castagneto Carducci , or by writing to info@podereilcastellaccio.it.
It is the responsibility of the Azienda Agricola Podere Il Castellaccio to provide reimbursement for the amount paid within 10 days of the items’ return.


Complaints

For any comments, complaints or requests for information, you can directly contact: info@podereilcastellaccio.it.
You will need to quote the order number assigned at the completion of your order, which will also be stated in the order confirmation emailed to you.


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